We are looking for a diverse group of talented and vibrant individuals committed to customer service to join our team!

INTRUST Bank Arena is managed by SMG, the world leader in privately managed public assembly facilities.

Full Time Positions
Part Time Positions





Event Manager

Under direct supervision of the Director of Event Services, control and monitor the client contact aspect of the facility.  Plan, monitor, direct and manage the event coordination, and make needed changes to the police, medical technicians, and/or fire marshal’s schedules.


Marketing & Group Sales Coordinator

Under direct supervision, this position will assist the Sales and Marketing Department with promoting all INTRUST Bank Arena events through advertising and group sales campaigns, and will manage all aspects of email marketing and social media for Select-A-Seat.

Security Officer

Under general supervision, patrols assigned territory to protect visitors, guests' employees and property.



Prep Cook

Position requires working in the arena environment and preparing food items.  Requires good customer service skills, positive attitude, and knowledge of food service and food preparation. 

Alcohol Compliance Officer

Watchful of guests' alcohol consumption and looking out for underage drinking. This part-time position requires a skillful eye.

Concession Cashier (Must be 21)

Position may work within a concession stand or concession portable. Requires flexibility in location, welcoming and positive attitude, ability to service customers with a friendly demeanor, food preparation, assist in preparing location and area for operation, responsible for accurate accounting of transactions; and inventory controls at assigned location.

Guest Experience Representative

Position requires an individual wants to delight customers above and beyond the call of duty.  Guest Experience Representatives may be positioned as Ushers, Ticket Scanning, or Greeters.

Guest Experience Parking Attendant

Under general supervision of the Guest Experience Manager and/or Parking Lot Supervisor; the attendant will assist with controlling and monitoring all parking and traffic within the INTRUST Bank Arena parking lots.        

Operations Crew

Under general supervision, performs work as needed to clean, maintain and prepare for events at the facility.  Duties include skilled and semi-skilled tasks, which often require heavy lifting and a high degree of physical exertion.

Premium Seating Food and Beverage Attendant

Service of Food and Beverage to guests. Delivers to and/or serves guests.  Maintenance of food and beverage supplies and cleanliness.  If applicable, presents guest with bill and processes payments correctly, Regular attendance, conformance with the policies established by SMG is essential to the successful performance of this position.

Premium Seating Runner – Club

This position ensures efficient, quality guest service while maintaining a high energy level and positive attitude, serving our premium guests in the Club and Loge area.

Warehouse Runner

Transfer and deliver product to appropriate concession stands and various locations while maintaining proper inventory counts going out of and coming into the warehouse.

Warehouse Supervisor

Supervise and coordinate activities of workers engaged in receiving, transporting, stacking, order filling, transporting, and maintaining stock records in warehouse; experience with staffing, scheduling and training new employees.


Marketing & Sales Internship (Unpaid) - Summer 2018

Position is open to COLLEGE STUDENTS ONLY (Juniors, Seniors and Graduate Students) who are seeking an internship for academic credit as part of their college/univeristy curriculum.

Requirements & Qualifications:
• Applicant must carry a cumulative GPA of at least 3.0 on a 4.0 scale
• Hours/schedule based on school’s credit hour requirements; Minimum of 10 hours per week preferred.
• Applicant must have a history of relevant coursework or experience
• Strong written and verbal communication skills
• Working knowledge of Word, Excel, PowerPoint, Photoshop, Publisher a plus
• Knowledge of all social media platforms
• Passion for live entertainment and sporting events
• Nights and/or weekends will be required on occasion

Description & Objectives:
• Learn to develop and implement integrated event marketing plans, including advertising, public relations, trade, social media, group sales and grassroots campaigns
• Conduct research for various marketing and group sales projects on a per-show basis
• Learn to research target markets and develop grassroots efforts, and assist in creating and distributing promotional materials (posters, flyers, register to win boxes)
• Assist the Marketing & Group Sales Coordinator with soliciting and managing group sales and group incentives with each group account
• Assit the Marketing & Group Sales Coordinator to build our group sales database and to find new, creative ways to reach out to them
• Assist the Sales Manager with researching sponsorship leads and cold calling
• Assist in updating and maintaining the department databases and spreadsheets
• Learn and assist with implementation of marketing campaigns on several social media platforms
• Assist the marketing staff at booths/tables at festivals, fairs, and other events with high traffic to publicize the arena and our events
• Take ownership of the Marketing Booth located on the concourse during arena events and assist with creating new ways to make the booth more interactive
• Learn to create marketing materials utilizing Photoshop and PowerPoint
• Assist with various public relations functions including brainstorming, planning and executing PR events
• Other projects and duties as assigned

How to Apply:
All prospective applicants must provide the following materials by Friday, May 4. Please email all materials to or call 316-440-9044 if you have questions:
• Resume
• Two educational references
• Current unofficial transcript from college or university
• Summer 2018 course schedule (if applicable) with a list of days and times available for internship hours.

Thank you for your interest in SMG/INTRUST Bank Arena!

Applicants that need reasonable accommodations to complete the application process may contact (316) 440-9000.

Read more about Equal Employment Opportunity.

Update to the "EEO is the Law" Poster Supplement EEOC- P/E-1

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. 

Recruiter: Kim Hillard 
INTRUST Bank Arena 
500 E. Waterman 
Wichita, KS 67202

All applications must be completed online.

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