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Thunder vs Kansas City at INTRUST Bank Arena - MAR 24 Thunder vs Kansas City at INTRUST Bank Arena - MAR 24

Mar 24 | 7:05 pm

Ticket Information

INTRUST Bank Arena has implemented pod seating to help maintain social distancing at events. Pods must be purchased in their entirety and may not be divided. Tickets in a pod may not be sold or transferred to anyone other than family/trusted acquaintances who have chosen to attend the event together, unless all such tickets (i.e., the full pod) are being sold or transferred to one party. Sitting in any seat outside your pod is not permitted. Limit one (1) pod, maximum eight (8) tickets per transaction. All pods are subject to availability.

COVID-19 Event Day Info

Know Before You Go! Please visit our COVID-19 Info page to familiarize yourself with our new health & safety measures and "What To Expect" prior to attending your next event at INTRUST Bank Arena. 

Fans returning to the arena can expect to experience a new customer journey as substantive practices, protocols and technologies are being implemented. For the reintroduction of fans, health and safety measures will include:

  • Six-foot seating distance between groups of guests
  • Required face masks
  • Clear bag policy
  • Established contactless, self-service ticket scanning and concession purchases
  • Plexiglass barriers at point of sale locations
  • Social distancing signage
  • Mandated, strict hygiene and disinfecting procedures throughout the building

Doors

6 PM (Subject to change)

Clear Bag Policy

The INTRUST Bank Arena clear bag policy will speed up the entry process into the venue, improve security and limit touch points. Clear bags allow staff to check for prohibited items without having to touch or open a bag. This will also prevent staff from having to touch personal items of guests.

The following outlines bags that are permitted:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 14" x 6" x 14"
  • One-gallon clear plastic storage bags (Ziploc bag or similar)
  • Small clutch or purse, with or without a handle or strap, that do not exceed 5.5" x 8.5" (approximately the size of a hand)
  • An exception will be made for medically necessary bags or equipment after proper inspection and have been tagged by security. For questions about medical equipment or other needs please contact the Guest Services Department at 316-440-9029.

Prohibited bags include, but are not limited to:

  • Purses larger than a clutch bag
  • Briefcases
  • Backpacks of any size
  • Drawstring bags
  • Fanny packs
  • Luggage of any kind
  • Computer bags/cases
  • Camera bags/cases
  • Diaper bags
  • Coolers
  • Duffle bags
  • Binocular bags/cases or any bag larger than the permissible size

Fans will continue to be able to carry items allowed into the arena in a permissible clear bag, such as cameras. This policy pertains to bags and is not an all-inclusive list of items that are prohibited from being taken into the venue.

SEATING CHART

Ticket Information

INTRUST Bank Arena has implemented pod seating to help maintain social distancing at events. Pods must be purchased in their entirety and may not be divided. Tickets in a pod may not be sold or transferred to anyone other than family/trusted acquaintances who have chosen to attend the event together, unless all such tickets (i.e., the full pod) are being sold or transferred to one party. Sitting in any seat outside your pod is not permitted. Limit one (1) pod, maximum eight (8) tickets per transaction. All pods are subject to availability.

COVID-19 Event Day Info

Know Before You Go! Please visit our COVID-19 Info page to familiarize yourself with our new health & safety measures and "What To Expect" prior to attending your next event at INTRUST Bank Arena. 

Fans returning to the arena can expect to experience a new customer journey as substantive practices, protocols and technologies are being implemented. For the reintroduction of fans, health and safety measures will include:

  • Six-foot seating distance between groups of guests
  • Required face masks
  • Clear bag policy
  • Established contactless, self-service ticket scanning and concession purchases
  • Plexiglass barriers at point of sale locations
  • Social distancing signage
  • Mandated, strict hygiene and disinfecting procedures throughout the building

Doors

6 PM (Subject to change)

Clear Bag Policy

The INTRUST Bank Arena clear bag policy will speed up the entry process into the venue, improve security and limit touch points. Clear bags allow staff to check for prohibited items without having to touch or open a bag. This will also prevent staff from having to touch personal items of guests.

The following outlines bags that are permitted:

  • Bags that are clear plastic, vinyl or PVC and do not exceed 14" x 6" x 14"
  • One-gallon clear plastic storage bags (Ziploc bag or similar)
  • Small clutch or purse, with or without a handle or strap, that do not exceed 5.5" x 8.5" (approximately the size of a hand)
  • An exception will be made for medically necessary bags or equipment after proper inspection and have been tagged by security. For questions about medical equipment or other needs please contact the Guest Services Department at 316-440-9029.

Prohibited bags include, but are not limited to:

  • Purses larger than a clutch bag
  • Briefcases
  • Backpacks of any size
  • Drawstring bags
  • Fanny packs
  • Luggage of any kind
  • Computer bags/cases
  • Camera bags/cases
  • Diaper bags
  • Coolers
  • Duffle bags
  • Binocular bags/cases or any bag larger than the permissible size

Fans will continue to be able to carry items allowed into the arena in a permissible clear bag, such as cameras. This policy pertains to bags and is not an all-inclusive list of items that are prohibited from being taken into the venue.

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